Privacy Policy

Last Updated: May 1, 2023

1. Introduction

CardAE TopUp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hafilat recharge service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our service.

2. Information We Collect

We may collect several types of information from and about users of our service, including:

• Personal Information: This includes information that can identify you as an individual, such as your name, email address, telephone number, and payment information.
• Transaction Information: We collect information about your hafilat recharge transactions, including the amount, date, and time.
• Device Information: We may collect information about the device you use to access our service, including the hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Information: We collect information about how you use our service, such as the pages you visit, the time and duration of your visits, and the links you click.
• Location Information: With your permission, we may collect information about your location to provide you with location-based services, such as finding the nearest hafilat recharge point.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Process and complete your hafilat recharge transactions
• Provide, maintain, and improve our service
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
• Monitor and analyze trends, usage, and activities in connection with our service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our service

4. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processors for hafilat recharge transactions.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of data collection or sharing.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee that the information collected about you will not be accessed, disclosed, altered, or destroyed.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict the processing of your personal information
• The right to object to the processing of your personal information
• The right to data portability

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect and use information about you when you use our hafilat recharge service. For more information about our use of cookies, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information to the UAE and process it there.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +971 2 555 1234

Address: Al Danah, Abu Dhabi, United Arab Emirates